“The Sparrow” – A story of how we take care of our customers

THE LESSONS OF A BIRD: A BIRD WHO FOUND HIS LESSONS IN THE MOST UNLIKELY OF PLACES…

(BY ALLEN KLEIN)

Once upon a time, there was a nonconforming sparrow who decided not to fly south for the winter. However, soon the weather turned so cold that he reluctantly started southward. In a short time, ice began to form on his wings, and he fell to earth in a barnyard, almost frozen. A cow passed by and crapped on the little sparrow. The sparrow thought it was the end. But then the manure warmed him and defrosted his wings. Warm and happy, able to breathe, he started to sing. Just then a large cat came by and hearing the chirping, investigated the sounds. The cat cleared away the manure, found the chirping sparrow and promptly ate him.
Now, it may seem that there are no lessons here, but there are.

In fact, there are three:
1. Everyone who shits on you is not necessarily your enemy.
2. Everyone who gets you out of shit is not necessarily your friend.
3. If you’re warm and happy in a pile of shit, keep your mouth shut.

During a project kick-off, our customer came up with this story – applicable to many a situation in life! From the left: our good clients Kjell Karlsen and Erskine Rozario (KANFA Group) togeter with Tore Bjørkås (FOE).

This is so funny – and so true, we thought, and Tore immediately went out to buy a bird! With this we will remember the story and our good relations forever – we call it FOE Customer Care.